Privacy and Information Management Policy

Policy statement

Transforming Kids Therapy Services is bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. The APPs are designed to protect the confidentiality of information and privacy of individuals by regulating the way personal information is collected, used, disclosed and managed.

Transforming Kids is committed to ensuring the privacy and dignity of our clients and employees and has created the Privacy and Information Management Policy to ensure we manage and safeguard company, employee and client information whilst meeting the requirements of:

  • The Privacy Act 1988

  • National Disability Insurance Scheme Act 2013

Transforming Kids Therapy Services is committed to ensuring the privacy and confidentiality of company, employee, and client information, ensuring that information is stored with appropriate use, access, transfer, storage, security, retrieval, retention, destruction, and disposal processes relevant to the scope and complexity of supports delivered.

Transforming Kids is committed to enforcing The APP along with the National Disability Insurance Scheme Act 2013, ensuring the privacy and confidentiality of our clients and employees.

Transforming Kids is committed to reporting any data breech to OAIC and appropriate parties.

Our Privacy and Information Management Policy is split into 4 procedures:

  1. Client Information Management Procedure

  2. Workplace Health and Safety Information Management Procedure

  3. Information Security Procedure 

  4. Data Breech Procedure 

Transforming Kids employees receive training to enable adherence to Transforming Kids procedures which ultimately enable adherence to:

  • Privacy Laws

  • Human Rights Laws

  • Child Protection

  • Quality Management

  • Workplace Health and Safety

Clients / families / advocates can engage with the information management system through providing feedback and ideas as outlined in the:

  1. Inclusion and Collaboration Policy and Procedure

  2. Feedback and Ideas Policy and Procedure

This policy applies to all team members Transforming Kids Therapy Services including Directors and Managers and all customers, their families, and advocates.

All Procedures are available in clinic via speaking with the practice manager.